We plan to deliver within 1-2 working days of order, unless otherwise stated in the product details. You may track your order by logging onto your account. You are welcome to discuss your order by email or phone, but please check your online account first.

All orders received will be shipped on the next business day where we have stock available. Once the item is shipped, you will receive an email giving details, including the expected delivery date and the shipping method. Orders shipped normally arrive within 2 business days from receipt of order. In general, orders are shipped Monday - Friday (excluding holidays)

Please notify us by way of email/phone your order has not reached you within 03 working days of placing order.

Failure to report shipping discrepancies within 10 working days will be considered delivered to the consignee and the co. will not be liable in any way for non delivery after 10 working days without consignee notice.    

• Orders are shipped from Monday through Friday.
• Orders placed over the weekend will be shipped out on the following Monday.
• Requests for deliveries to P.O/A.P.O/F.P.O Box address’s will not be accepted.
   

Returns:
Goods sold cannot be returned, unless there is a discrepancy between the ordered parts & delivered item, which should be notified within 02 working days of acceptance by consignee.

Once your product(s) has been shipped, you will receive a shipment confirmation via email. A shipping tracking # will be included, if available.

Also 

• Feel free to check back on our Order Status page which will show updates as your order is fulfilled.
• Delivery to any place in Sri Lanka is free of charge. to Free delivery within Colombo city limits.
• MEMTEC will not be liable for any delay in shipments due to matters beyond it’s control.